Refund Policy

1. Our approach

We want every student to feel the course is worth it. Please read the course details carefully before you pay. If a course is not right for you, this policy explains when you can get your money back.

2. When you can get a refund

• Change of mind: you may request a refund within 7 calendar days of payment, as long as you have not attended more than two live sessions or accessed more than 10% of the course content.
• Course not started or cancelled: if we cancel a course or batch, or cannot start it, you can choose a full refund or a transfer to another course or batch.
• Duplicate or wrong payment: if you were charged twice or paid an incorrect amount by mistake, the extra amount will be refunded in full.

3. When refunds are not available

• The refund request is made after the 7-day period, or after the usage limits in section 2.
• A certificate has already been issued.
• Your admission was cancelled because of false information or documents, or because of misconduct under our Terms & Conditions.
• You missed classes or could not attend for personal reasons after the course has started.

Any registration or admission fee that is non-refundable will be clearly stated before you pay.

4. How to request a refund

1. Email info@msudaissiddique.site with your full name, application ID, course name, payment details and the reason for your request.
2. We will confirm that we received your request within 3 working days.
3. We review it and tell you the decision by email.

5. How refunds are paid

Approved refunds are sent to the same account or method used for payment, within 7 to 10 working days of approval. Bank or payment-service charges deducted by the payment provider are not refundable, unless the error was ours.

6. Changes to this policy

We may update this policy. The version on this page, with the date at the top, applies to payments made after that date.

7. Contact

Questions about refunds? Email info@msudaissiddique.site or use the contact page.